Be Responsive

From the book The Management Methods of Jesus, by Bob Briner:


'Nowhere in any of the gospel accounts do we find Jesus telling someone to wait. He never said, "I'll get back to you" or "Don't call me, I'll call you." He never put anyone on hold.


Jesus took care of business on the spot. He answered questions, turned water into wine, fed the multitudes, and healed the sick of body and soul instantaneously.


We, of course, don't have the perfect insight and miraculous power of Jesus, but we should follow his example to the greatest extent we can. Unresponsiveness has all too often become the norm in American (and other parts of the world) business. It seems that fewer and fewer executives return phone calls or answer their mail in a timely way. This presents a wonderful opportunity for those who follow Jesus' example of responsiveness. By returning phone calls and answering correspondence promptly, and by getting people the answers they need as soon as possible, you will begin to stand apart from run-of-the-mill managers. Once again the example set by Jesus turns out not only to be good sense but good business too.'