From the book Minute Motivators for Leaders, by Stan Toler:
'Leaders take a genuine interest in their followers. For a good leader, building up the team is high on the agenda. Next to spiritual commitments, a commitment to others is a primary leadership quality. Wisdom and skill are necessary, but without an ability to relate to others in a caring way, the leader's impact will be insignificant. Leaders care about the concerns of others.
They care about the personal welfare of their associates and relate to them on a personal level. They not only know their names, they know their likes and dislikes. They know their hobbies. They know where they came from and where they're going; they know their background; and they know as much about their future plans as they possibly can.
They realize that each of their associates has an extended family. And that extended family has achievements or setbacks that will directly affect the attitude of the associate. By expressing an interest in the extended family, the leader expresses a personal concern that ties him or her to the team member.
Leaders like people.
"People don't care how much you know until they know how much you care."
- Howard Hendricks
Winners really care about people.