Responsiveness

From Minute Motivators for Leaders, by Stan Toler:

"Whoever gives heed to instruction prospers, and blessed is he who trusts in the Lord."
   -  Proverbs 16:20

'All leaders listen - sooner or later. Good leaders listen early. They are responsive to honest feedback and good suggestions.

Leaders listen to their "customers"....not only listen, they respond by going the extra mile in trying to meeting customer needs.

Leaders listen to other leaders. Like a golfer learning from the previous putt on the green, a leader "goes to school" on the experience of others.

Leaders listen to their own instincts. They understand that "gut feelings" are often dependable barometers. They learn to respond to their inner voice and take positions that sometimes even go against the grain of the organization.'

Winners listen and respond.